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Charisma Collective is an independent online store operating on Shopify.
For any inquiries, contact charisma.collective888@gmail.com.

FAQs

The colors White and Black - which one am I buying?

Whatever you select is what you receive. If you click White, you get white. If you click Black, you get black. The photos in the gallery only show the design and are not linked to the color buttons. Simply choose your color and size before adding to cart.

How long does delivery take?

Delivery usually takes 10 to 20 days, though it is often faster. Every piece is made to order and printed specifically for you. You will receive a tracking email as soon as your order ships.

How do I contact you?

Email us at charismacollective888@gmail.com and we will reply within 1 to 2 business days. You can also reach us through Instagram, linked at the bottom of the page.

What is your return policy?

As every piece is made to order, we do not accept returns for change of mind or incorrect size. Please check the size guide before ordering. If your item arrives damaged, defective, or incorrect, email us within 30 days with a photo and we will make it right.

How much does shipping cost?

Shipping is free worldwide, with no minimum order. The price you see is the price you pay.

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